Shipping, Return & Warranty Policies

Icarus Precision, LLC - Our Shipping and Return Policy forms an integral part of, and is incorporated by reference into, Icarus Precision’s Terms and Conditions of Purchase. By placing an order with Icarus Precision, you acknowledge that you have read, understood, and agreed to be bound by both the Shipping and Return Policy and the Terms and Conditions of Purchase in their entirety.

Shipping Policies

Shipping rates are automatically generated by our site based on, amongst other factors, the purchased products and their destination. Due to constant pricing changes from shipping carriers, your shipping total is dependent on what is ordered, the package size, the delivery destination & other factors. 

Typically, orders are compiled on a weekly basis for shipment on Tuesdays. Orders received between Monday at 12:00am PST through Sunday at 11:59pm PST will ship the following Tuesday unless the website indicates lead times, back ordered, out of stock, or discontinued. We work hard to make sure our website reflects our inventory accurately, but due to supply chain issues, logistics issues, seasonal variation, and other factors outside of our control, actual inventory and shipping times may differ from what the website shows. Orders are shipped once they can be fulfilled in entirety. We do NOT ship partial orders. Orders containing products purchased on a lead time basis will NOT ship until they can be fulfilled in its entirety.

Shipping, handling, and tax are additional fees that are the customer’s responsibility, unless otherwise expressly indicated at the time of sale. Title to purchased products passes from us to the customer upon handing over to the carrier. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. Loss or damage that occurs during shipping by a carrier selected by us is our responsibility. You must notify us within 14 days of delivery if you believe any part of your purchase is missing, incorrect or damaged. Shipping and delivery dates are estimates only.

Expedited shipping may be requested, but is not guaranteed, and is at the sole expense of the customer. At this time, we do not offer international shipments; please inquire with us directly for information regarding other vendors of our products who may have this service available.

We do our very best to get you your purchases on time and as promised. As noted above, factors outside of our control may interfere with product availability and expected shipping timelines. For this reason, we cannot guarantee exact arrival times. Thank you for your understanding. 

Return Policies 

Eligibility: Any product intended for return must have a Return Merchandise Authorization (“RMA”) form submitted within 14 days of delivery on said product accompanied by a valid order receipt or confirmation. The product intended for return must be in “like new” condition - it must be in unused, unworn, undamaged, and unaltered condition, with all original packaging and accompanying materials (if applicable) intact. 

**NOTE: NON-RETURNABLE Exceptions** 

We do not accept any returns related to customer damage or normal wear and tear, as determined in our judgment. We also do not accept returns on items with custom Cerakote coatings or on any of our limited edition artisan products (i.e. laser engraved or custom products). Additionally, all sales are FINAL on items with custom coatings, engraved or custom products, any limited edition artisan products, closeout or clearance products, complete firearms, or special orders. Our ability to replace products under warranty may be limited by product availability. 

Return Merchandise Authorization (“RMA”): Any intended return on purchased products must be requested and submitted within 14 days of shipping delivery. Submitting a RMA request does not guarantee that we will accept your return, you must wait for approval or consent from our team after submitting the request form. Any return on Icarus products must have prior consent and approval in the form of a RMA approval or email confirmation from our team. Our team will conduct the necessary evaluations on the product(s) to verify it was purchased on our website, it has been less than 14 days from the date of receipt, and that the product intended for return is in “like new” condition. If the product is deemed eligible for return, the purchase price will be refunded, less any applicable restocking fees. Products outside of the 14-day return request window or in any other condition other than “like new” will be evaluated on a case-by-base basis and solely at our discretion.

Restocking Fee: All authorized returns will incur a 25% restocking fee. This fee covers the credit card processing fee incurred at the time of purchase and shipping, as well as our team’s time taken to resolve the issue and inspect the returned item(s). No payments other than the purchase price of the returned merchandise will be refunded,. Any payment processing fees, shipping fees, or taxes (except where required by law) will not be refunded. 

Proof of Purchase: Any return request must be accompanied by a valid receipt from our website or other acceptable proof of purchase. The name on the receipt must match the name listed on the RMA request.

Return Shipping Costs: If your authorized return is due to a material or manufacturing defect or our fulfillment error, we will issue a pre-paid return label to cover the cost of return shipping. If you are returning your product for any other reason, or under any other circumstance, you are responsible for all the return shipping fees. Regardless of the reason for the return, any risk of loss only passes back to us upon actual receipt of the returned product(s).

Missing or Damaged Items: If something in your order is missing or if items have been damaged during shipping, please contact Support@IcarusPrecision.com within 14 days of delivery. (Due to the high influx of emails we get, please allow up to 2 business days to get back to you)

Cancellation Policies

Icarus Precision strives to make your shopping experience as easy and smooth as possible. It is your responsibility to properly review the items in your cart prior to completing your purchase as the payment transaction processes immediately after submission at checkout. For any order or “pre-order”, please be sure the item(s) are correct prior to completing payment and checking out. After submitting your payment and checking out, it is extremely challenging for our team to track down any order, therefore, we cannot edit or combine orders once submitted. 

Cancellation Fees: Orders can potentially be cancelled prior to shipment at our sole discretion, but all cancellations will be charged a minimum flat $40.00 cancellation fee, and orders exceeding $800.00 will be charged a 5% fee to cover the non-refundable payment processing fee incurred at the time of purchase, regardless of the reason for cancellation or the purchase amount. 

If you make an order in error, please notify Icarus Precision via email as soon as possible at Support@IcarusPrecision.com so the order can be flagged for cancellation prior to shipment. Once your order has shipped, it can no longer be cancelled, and the regular return policy and restocking fees (as stated above) will apply. 

Warranty Policies